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Frequently Asked Questions
Answers to Your Most Common Queries About Shopping and Shipping at Illuminated Place.
We offer a wide selection of lamps, including modern and classic designs. You can find wooden lamps, ceramic table lamps, salt lamps, and many more options on our website. Browse through our collection to find the perfect lamp for your space.
Shipping times vary based on location and the shipping method chosen. Standard shipping typically takes 3-5 business days, while expedited options are available. Shipping costs are calculated at checkout and may vary based on the destination and package weight.
We offer a 30-day return policy on all items. If you are not satisfied with your purchase, you can return it within 30 days of receiving the order for a full refund or exchange. Please refer to our Return Policy page for detailed instructions.
Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the shipping carrier’s website.
Yes, we offer a one-year warranty on all of our lamps. If you experience any issues with your lamp within the first year of purchase, please contact our customer service team, and we will be happy to assist you.